Expectations

All our experience so far have taught and reinforced one fundamental principle – A sustainable business can only be built upon a foundation of happy, satisfied customers. And all our expectations from you are focused around delivering customer delight.

Here’s what we expect from you:

  • Accept the QLC Partner Agreement.
  • Assign a primary (sales/business) contact.
  • Assign a technical (support/customer-care) contact.
  • Assist us in keeping your contact information fresh with us.
  • Assist our marketing effort by placing our product logo(s) with links to our product sites on your website.
  • Get at least two sales persons to market QLC products and services.
  • Get at least two engineers trained to provide technical support for QLC products and services.
  • Use your sales and technical force to demonstrate our products and services.
  • Provide us with complete contact details of those customers who purchase our products/services, to ensure that our customer care team can get in touch with them to assess their satisfaction levels.
  • Provide consistent, high-quality customer service and support.

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