How QuantumLink Protects Your Privacy
QuantumLink Communications Pvt Ltd ("we", "our", "us") is dedicated to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you visit our website and utilise our services. We are committed to protecting your privacy and complying with all applicable data privacy laws and regulations. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
Information We Collect
We collect information to provide and improve the services we offer you. Here's a breakdown of the information we collect and how we obtain it:
Contact Information: This includes your name, email address, and phone number. We collect this information when you fill out forms on our website, such as contact forms or registration forms.
Usage Data: We automatically collect data about how you use our website and services. This information may include your IP address, browser type and version, operating system, referring website, the pages you visit on our website, the time and date of your visit, the time spent on each page, and other details about your interactions with our features.
Billing Information: If you make a purchase through our website, we will collect your billing information, such as your payment card details. This information is collected securely through a trusted payment processing service.
Customer Support Information: When you contact our customer support team, we may collect information about your request, including any relevant communication history.
Marketing and Communications Data: With your consent, we may collect information about your preferences for receiving marketing communications from us, such as email newsletters or promotional offers.
How We Use Your Information
We use the information we collect for various purposes, all aimed at providing you with a better experience and fulfilling our obligations:
To Provide Our Services: We use your information to set up and manage your account, process transactions and billing, provide customer support, and fulfil your requests.
To Improve Our Services: We analyse usage data to understand how users interact with our website and services. This helps us improve the overall performance, identify and fix technical issues, and develop new features that better serve our users.
To Communicate with You: We may use your contact information to send you important information about your account, security updates, and (with your consent) promotional offers and marketing materials.
To Ensure Security: We use information to protect against fraud, unauthorised access, and other malicious activities that could harm our users or our platform.
To Comply with Legal Obligations: We may be required to disclose your information to comply with applicable laws, regulations, or legal processes.
How We Share Your Information
Your trust is important to us. QuantumLink does not sell or trade your personal information to third parties for their marketing purposes. We only share your information in limited circumstances:
With Service Providers: We work with trusted third-party service providers who help us operate our business and deliver our services. These providers may have access to your information to perform specific tasks on our behalf, such as payment processing, data analysis, email delivery, and website hosting. We contractually require all service providers to maintain the confidentiality and security of your information.
For Legal Reasons: We may disclose your information if required by law or in response to valid legal requests from public authorities, such as courts or law enforcement agencies. We may also disclose your information to protect our rights and interests or to prevent illegal activity.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
Data Security
We take the security of your personal information very seriously. We employ appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. These measures include:
Secure storage technologies: We store your information on secure servers that use industry-standard security measures.
Data encryption: We encrypt your information in transit and at rest to add an extra layer of security.
Access controls: We restrict access to your information to authorised personnel who have a legitimate business need to access it.
Regular security reviews: We conduct regular security reviews to identify and address any potential vulnerabilities.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Here are some examples of how long we may retain your information:
Account information: We will retain your account information for as long as your account is active.
Transaction information: We will retain transaction information for a reasonable period for accounting and tax purposes.
Usage data: We may retain usage data in an anonymised or aggregated form for statistical analysis purposes.
Customer support information: We will retain customer support information for a reasonable period to resolve your inquiry and improve our customer service.
Your Rights Over Your Information
You have the following rights regarding your personal data:
1. Access
You have the right to request access to your personal data that we hold about you.
2. Correction
You have the right to request that we correct any inaccuracies in your personal data.
3. Deletion
You have the right to request that we delete your personal data under certain circumstances.
4. Objection
You have the right to object to the processing of your personal data.
5. Restriction
You have the right to request the restriction of processing of your personal data.
6. Portability
You have the right to request the transfer of your personal data to another party.
Cookies
We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's or service provider's systems to recognise your browser and capture and remember certain information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: legal@qlc.in.
Phone: +91 7947044447
Address: QuantumLink Communications Pvt Ltd, Shreepal Complex, 208, Mumbai., Suren
Road,
Gundavali, Andheri East, Mumbai, Maharashtra 400093
Thank you for taking the time to read our Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal data.